We know that our customers’ needs will change along with the rapidly evolving market for new telecom services. Accordingly, we build in the adaptability needed to make these changes trouble-free, efficient and cost-effective.

Our flagship technology platform is called ServicePDQ, a combination of components that together form a powerful next-generation OSS (NGOSS) and application suite.

ServicePDQ Framework

At the core of the ServicePDQ solution is the Transaction Engine (TE). The Transaction Engine provides a common point of interaction for all ServicePDQ components, as well as other OSS/BSS and 3rd Party applications. Built with Java technology, the Transaction Engine simplifies business process management and the integration and information-sharing among the various ServicePDQ modules and other components. The TE accomplishes this by exposing standard APIs, adaptation layers and protocols for Application Intelligence, Business Intelligence, and Network Intelligence. By connecting to the appropriate part of the framework, every component gains access to the resources and capabilities of all the other
components.

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The ServicePDQ Transaction Engine unifies the Business Management and Service Management aspects of the telecom ecosystem. Functions that were traditionally separate and separately managed can now share information seamlessly thanks to open systems and a single point of control presented by the ServicePDQ TE. Likewise, functions that are available through existing OSS or BSS systems may be accessed using the TE as a real-time conduit.

Real-Time Billing Engine - Customer Management and Convergent Billing

Central to our service deployment platform is our Real-Time Billing Engine, a next-generation OSS and charging solution that makes business intelligence available in real time to other ServicePDQ components as well as third party systems and applications.

The Real-Time Billing Engine provides unparalleled flexibility for service providers to innovate, roll out, bill and serve customers. The Real-Time Billing Engine supports any type or combination of services, with any rating model, from any information source or network. And, because it is part of the ServicePDQ Framework, the Real-Time Billing Engine integrates easily with existing OSS platforms using standard industry methods. With the Real-Time Billing Engine, Solegy delivers a new paradigm to the OSS, enabling marketing creativity and helping service providers operate more efficiently to reduce costs, increase productivity, and increase revenue and customer loyalty. <more on Real-Time Billing Engine>

Presence and Mobility Management Server (PAM)

Similar to a mobile home location register, the ServicePDQ Presence and Mobility Management Server allows a subscriber to be associated with multiple SIP terminals, allows each SIP terminal to register its current IP address with the system, and permits the subscriber to indicate availability and preference among various terminals (using either telephone, web or SMS). Like all other components in the ServicePDQ architecture, location and registration information is made available to other applications in real time.

Session Border Controller

The ServicePDQ SBC provides intelligent network services for VoIP endpoints by bridging session layer functions associated with call control with the application layer functions available through the ServiePDQ framework. As a result, the advanced account management, routing and presence capabilities made possible by next-gen applications are extended directly to the call control signaling path. But more than call control, the Session Border Controller offers advanced functions such as protocol translation between SIP and H.323, NAT traversal, IP address masking/RTP proxying and session border control to facilitate VoIP deployments in the widest possible variety of network environments .

Session Rules User Agent (SRUA)

In SIP networks that already utilize a Session Border Controller service providers can extend the ServicePDQ framework functionality to VoIP endpoints using the ServicePDQ Session Rules User Agent (SRUA). The SRUA is a back-to-back user agent that proxies SIP signaling messages in order to impose ServicePDQ-based business policies to a SIP session. Among other things, it acts as an application launching platform to connect SIP sessions from a Session Border Controller to a specific application.

Media Server (MS)

The ServicePDQ Platform is an innovative packet-based, software-only media processor that serves as the a protocol-independent application execution platform for ServicePDQ and 3rd party programs that are created using either vXML or Parlay. Dramatically simplifying the development and deployment of next-generation telephony services, the MS provides a full set of media processing functionality, including recording, playback, DTMF processing, and text to speech. Because all MS functionality can be accessed using standard web development tools, it makes telephony application development as easy as web development, removing the barriers imposed by proprietary hardware, such as computer telephony boards.

Payment Gateway Module (PGM)

The ServicePDQ Payment Gateway Module is a flexible solution for real-time assisted and self service payment transaction processing. It allows end-users to initiate a payment for any service using the interface of his choice (web, IVR or SMS) by abstracting the users input from the interaction with the appropriate financial or partner network. The payment may then be applied to one or more of: the user's local account, his account in a financial institution, the service provider's account, or a third party merchant (such as a content provider) using XML webservices.


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